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Who We Are About Us

  • What We Do
  • Who We Are
  • How It Work

Move into the future of communication with Master Cloud’s technology infrastructure. The growing need for a distributed workforce, multiple personal and mobile devices, and the increased availability of mobile internet access has allowed the evolution of premise based PBX’s to cloud based systems. The Master Cloud VoIP network capabilities are ready for your business needs.

Come join the revolution.

Analytics

Improve your staff performance, marketing strategies and customer service ratings by the complete analysis of collected call metrics, from call quality issues to distributed work call groups - all done via a web based platform for location independent monitoring.

Call Centre

Real-time data including integrated presence, multi-lingual auto translation chat, call routing features and call reporting and management provide the best solutions for the connected needs of international companies.

Master Cloud provides Unified Communications and Collaboration hosted solutions to small to medium sized businesses and enterprises. Master Cloud aims to becoming the standard in cloud communication platform technology solutions for business communications worldwide.

All of our hosted services are run on our cloud-based platform. We have dedicated investments in the development and support of our Cloud communications system. We are the sole destination for all your business communication needs. Come join our network and enjoy the power and reliability of instant worry free connections with industry vendors and customers with our hosted communication services.

Get started with us View our features

Analytics will improve your business decision making process via efficient access to complete call activities in real-time. Call queuing status, call quality monitoring, and specific extension based device data are a few of the benefits of choosing the Analytics solution for your productivity needs.

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Why Choose Us Features

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Move into the future of communication with Master Cloud’s technology infrastructure. The growing need for a distributed workforce, multiple personal and mobile devices, and the increased availability of mobile internet access has allowed the evolution of premise based PBX’s to cloud based systems.

Join with us
Analytics will improve your business decision making process via efficient access to complete call activities in real-time. Call queuing status, call quality monitoring, and specific extension based device data are a few of the benefits of choosing the Analytics solution for your productivity needs.
Handheld, Office, and MasterPro are available through flexible service plans to suit the calling needs of your company. Cost-effective choice for employees who require a phone but make very few outbound calls. Please contact us for current calling rates.
Our contact center solution is a platform that effortlessly links a company’s multi-location international agents together via a single interface. Real-time data including integrated presence, multi-lingual auto translation chat, call routing features and call reporting and management provide the best solutions for the connected needs of international companies.
Our Call Center Design Services team can help to tailor-make your company’s specific contact center needs. Our team will facilitate your business requirements by the utilization of the consulting process. We will understand your business objectives through select meetings and discovery sessions, and then formulate the best possible solutions.

Packages Pricing

$14.99/mon

Handheld Plan – for Mobile Devices
  • Canada Support
  • Unlimited Calling
  • Online Administration
  • Hosted PBX
  • Directory
  • Caller ID
  • Voicemail
  • Voicemail to Email
  • Conference Bridging
  • Music on Hold
  • Do Not Disturb
  • SMS/Texting

$29.99/mon

Office Plan – for SIP Deskphones
  • Canada Support
  • Unlimited Calling
  • Online Administration
  • Hosted PBX
  • Directory
  • Caller ID
  • Voicemail
  • Voicemail to Email
  • Conference Bridging
  • Music on Hold
  • Do Not Disturb
  • SMS/Texting
  • Instant Chat
  • Softphone
  • Auto Attendant
  • Call Park
  • Hunt Groups
  • Call Recording

$59.99/mon

MasterPro for enterprise hosted pbx – full features including Analytics
  • Canada Support
  • Unlimited Calling
  • Online Administration
  • Hosted PBX
  • Directory
  • Caller ID
  • Voicemail
  • Voicemail to Email
  • Conference Bridging
  • Music on Hold
  • Do Not Disturb
  • SMS/Texting
  • Instant Chat
  • Softphone
  • Auto Attendant
  • Call Park
  • Hunt Groups
  • Call Recording
  • Presence Detection
  • Web Click Dial
  • Web Video Conferencing
  • E-Faxing
  • Virtual Mobile Office
  • Outlook & Skype for Business Integration

Get in touch with us Contact


1631 Dickson Avenue, Suite 1100,
Kelowna, BC, V1Y 0B5

info@mastercloud.ca

778-650-4205